Shipping Policy

Order Processing

After your order is placed, you will receive an order confirmation with the details of your purchase.

Orders are typically prepared and dispatched within 1–2 business days after payment confirmation and order verification.

Once your order has been dispatched, shipment or tracking information will be provided when available.

Shipping & Delivery

After dispatch, delivery typically takes 2–4 business days, depending on the destination.

The estimated total delivery time is approximately 3–6 business days from order confirmation.

Delivery estimates may vary due to carrier operations, destination, holidays, severe weather, or other circumstances outside our reasonable control.

Shipping Charges

Free shipping is available across Canada on all orders.

Carriers & Shipment Handling

HVAC equipment may be shipped using parcel, freight, or other suitable carriers depending on the size, weight, destination, and requirements of the shipment.

Products are prepared and packaged for transportation using the shipping method appropriate for the order.

Damaged or Incorrect Shipments

Please inspect your shipment after delivery.

If your order arrives damaged, defective, or materially different from the product ordered, contact our support team as soon as possible so we can review the issue and provide the appropriate next steps.

Returns, replacements, and refunds are handled according to our Return & Refund Policy .

Order Cancellations

Order cancellation terms are governed by our current Return & Refund Policy .

If you need to request a cancellation, please contact our support team as soon as possible.

Shipping Support

For questions about an order, shipping status, or delivery, please contact us.