Zero 18,000 BTU 2-Zone Ductless Heat Pump – 9K + 12K Indoor Units

Inverter Technology
Heating & Cooling
Quiet Operation
Energy-Efficient
$2,020 $2,799
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The Zero 18,000 BTU 2-Zone Ductless Hyper Heat Pump System (Z4SOV-18HDMB-USHH) is a premium heating and cooling solution designed to provide independent climate control for two separate rooms. This configuration includes one 9,000 BTU indoor unit and one 12,000 BTU indoor unit (9K + 12K), making it ideal for applications where rooms require different heating and cooling capacities, such as bedrooms, living rooms, home offices, or larger open spaces.

Powered by a single outdoor unit, this multi-zone system delivers quiet, energy-efficient comfort while allowing each indoor unit to operate independently. Individual zone control lets you customize the temperature in each room, improving comfort while reducing unnecessary energy consumption.

Built with next-generation R454B refrigerant, advanced inverter technology, and Hyper Heat performance, the system provides outstanding energy efficiency and dependable heating in outdoor temperatures as low as –30°C, making it an excellent choice for Canadian climates.

Model Z4SOV-18HDMB-USHH (Multi-zone outdoor unit supporting up to 2 indoor units)
Zone Configuration 2-Zone System (One outdoor unit with two independently controlled indoor units)
Total Capacity 18,000 BTU Total Capacity
Included Indoor Units 1 × 9,000 BTU + 1 × 12,000 BTU Indoor Units (9K + 12K)
Ideal Applications Bedrooms, Living Rooms, Home Offices, Condos, Apartments & Small to Medium-Sized Homes
Eco-Friendly Refrigerant R454B Refrigerant (Lower Global Warming Potential with improved environmental performance)
Energy Efficiency Up to 20 SEER2 High-Efficiency Performance
Heating Technology Hyper Heat Technology – Reliable heating in temperatures down to –30°C
Operating Range Cooling: –15°C to 55°C | Heating: Down to –30°C
Compressor Variable-Speed DC Inverter Compressor for quiet, efficient operation
Defrost System Intelligent Auto Defrost with Chassis Heater Belt for reliable winter performance
Maintenance Features Outdoor Unit Self-Cleaning helps maintain long-term efficiency and performance
Installation Features Easy Service Access Port for simplified installation and maintenance
Attribute Details
Brand Zero
Model Z4SOV-18HDMB-USHH
System Type 2-Zone Ductless Hyper Heat Pump System
Zone Configuration 2 Zones (1 Outdoor Unit + 2 Indoor Units)
Total System Capacity 18,000 BTU
Indoor Unit Configuration 1 × 9,000 BTU + 1 × 12,000 BTU Indoor Units (9K + 12K)
Refrigerant R454B (Low Global Warming Potential)
Compressor DC Inverter Compressor
Compressor Technology Variable-Speed Inverter
Energy Efficiency Up to 20 SEER2
Operation Heating & Cooling
Heating Performance Hyper Heat Operation Down to –30°C
Cooling Operating Range –15°C to 55°C
Defrost System Intelligent Auto Defrost
Outdoor Unit Features Self-Cleaning Condenser & Chassis Heater Belt
Installation 1 Outdoor Unit with 2 Independently Controlled Indoor Units
Electrical Supply 208–230V, Single Phase
Noise Level Low Noise Operation
Recommended Applications Bedrooms, Living Rooms, Home Offices, Condos & Residential Homes

What's Included

Indoor Units (Various BTU Combinations)
Outdoor Unit
Wireless Remote Controls
Installation Manual
User Manual
Manufacturer Warranty
Year-Round Heating & Cooling

Designed for reliable year-round cooling and heating, with heating operation down to -30°C (-22°F).

10-Year Compressor Warranty

Includes a 10-year compressor warranty and 5-year parts warranty.

Wi-Fi Ready Control

Convenient Wi-Fi control for adjusting your indoor comfort remotely.

Zero HVACR Support
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